Terms & Conditions for Tatya App

1. Introduction
- Tatya is a technology-driven agricultural marketplace that connects farmers, vendors, and ATBCs for equipment rentals and service bookings.
- These terms apply to all vendors, service providers, and ATBCs registering their equipment on Tatya.
- By signing up, you accept these T&Cs and agree to operate within the guidelines provided by Tatya and Qasper Agro Pvt. Ltd.

2. Definitions
-“Vendor” – Any individual or business renting or selling equipment via Tatya.
-“ATBC” – Agritech Business Centers providing equipment and service-based solutions to farmers.
-“Equipment” – Includes drones, rovers, harvesters, sensors, tractors, transport vehicles, and storage solutions.
-“Company” – Refers to Qasper Agro Pvt. Ltd., the operator of Tatya.

3. Vendor & ATBC Eligibility
-Must be a legally registered business entity or individual with verifiable business credentials.
-Must own or have legal rights to list the equipment/services.
-Equipment must be functional, well-maintained, and compliant with government regulations.

4. Equipment Listing & Service Registration
-Vendors and ATBCs can list drones, tractors, transport, storage units, machinery, and IoT monitoring Tools for rental or purchase.

All listings must include:
-Product specifications & service details
-Rental or sale price
-Availability & operational status
-Delivery or pickup terms
-Safety & operational guidelines
-Tatya reserves the right to approve or reject listings based on quality and compliance standards.

5. Rental & Service Execution
-Vendors must ensure proper maintenance, timely availability, and quality service execution.
-Service providers must adhere to safety regulations and operational best practices.
-Tatya is not liable for equipment malfunctions, operational delays, or service failures.
-ATBCs must provide trained operators where required (e.g., for drone spraying).

6. Commission, Pricing & Payments
-Tatya charges a commission on every successful rental or sale, agreed upon at the time of registration.
-Vendors can set competitive pricing, but Tatya may offer pricing suggestions based on market trends.
-Payments will be processed within [X] days of order completion, subject to service confirmation.
-In case of disputes or failed services, Tatya may withhold or refund payments based on investigation.

7. Equipment Maintenance & Quality Assurance
-All equipment must meet safety and operational standards.
-Vendors must ensure timely servicing and repairs.
-Tatya reserves the right to suspend or remove listings that do not meet quality standards.

8. Cancellation & Dispute Resolution
-Vendors must clearly define cancellation and refund policies for customers.
-In case of disputes, Tatya will mediate between the vendor and the customer before taking further action.
-Repeated service failures or disputes may result in account suspension.

9. Compliance with Regulations
-Vendors must adhere to local agricultural, environmental, and safety laws.
-For drones and chemical-based services, government licensing & compliance is mandatory.

10. Data Protection & Confidentiality
-Vendor and customer data will remain confidential and used only for business operations.
-Tatya does not share personal data with third parties without consent.

11. Platform Usage Restrictions
-Vendors cannot misuse the platform, engage in false advertising, or list non-compliant products.
-Vendors must not engage in off-platform transactions that bypass Tatya’s commission system.
-Tatya reserves the right to suspend accounts involved in fraudulent or unethical practices.

12. Termination & Account Suspension
-Tatya reserves the right to suspend or terminate vendor accounts for:
-Multiple customer complaints or low service ratings
-Non-compliance with government regulations
-Failure to meet service execution requirements
-Attempting to bypass Tatya’s platform for payments or rentals

13. Amendments & Legal Jurisdiction
-Tatya may update these terms periodically, and vendors will be notified of major changes.
-All legal disputes will be subject to Maharashtra jurisdiction.

14. Support & Contact Details
-For vendor-related queries:📧 Email: Contact.tatya@gmail.com
📞 Helpline: +91-7887897899